Deltacanopy

Q: What types of canopies does Deltacanopy manufacture?

At Deltacanopy, it is our goal to deliver high-quality pop-up tents, carports, party tents, wedding tents, and canopies at an affordable price. We intend to preserve the same quality as other brands and offer the lowest price on the market.

Q: Does Deltacanopy guarantee its products?

Our guarantee is as firm as our commitment to produce high quality products. All Deltacanopy products are fully guaranteed against defects in materials or workmanship. If you are not fully satisfied with the product, you may return it with in 14 days for a full refund (S&H not included). However, our guarantee is not for the life of the product. As with most products,
our guarantee does not cover product damage that may result from misuse or abuse of the product. Deltacanopy reserves the right to deny the return or refund of any product by any customer for any reason.

Q:How many people are required to setup up a pop up tent?

Two people are required to set up a pop-up tent. The 10'x10', 10'x15' and 10'x20' pop-up tents can be set up in a few minutes, without any tools.

Q:How can I make a pop up tent stable in the wind?

All sidewalls should be taken down once the wind starts blowing. Normally, our pop-up tents are strong enough to stand steady against light winds. However, if the wind is too severe, the tent should be taken down. If necessary, there are three hose in the foot pad. These holes allow stakes to be driven through to help hold the tent to the ground.

 Q: What is our return policy?

We accept a defective item return within a 14-day period from the you receive your item. After this 14-day window, we will be able to provide replacement parts or repair services. If the listing price says free shipping, we will deduct the shipping fee from the total refund amount. Postage and handling is not refundable for a return of a non fault item. The buyer will be responsible for paying the return postage for a non faulty item. Return must be in new condition with original packaging. Returned item may be opened but cannot be used. If there are any signs of use, besides the inital opening of the box, and a 25% restocking fee will be charged with the return.